FAQ
Frequently Asked Questions (FAQ)
What sizes of prints do you offer? We print 12" gang sheets, 22" gang sheets, and individual prints. You have the option to provide your own gang sheets or build a custom gang sheet directly on our website.
What is your turnaround time?
Our standard turnaround time is 1-3 business days. If you need your order processed within 24 hours, a rush fee will apply. Please note that orders submitted by 3:00 PM CST will count as "Day One." Any orders received after the 3:00 PM CST cutoff time will be processed the following business day.
What color profiles do you use? All printing is done using CMYK color ICC profiles. Please note that slight color variations may occur depending on your file setup and monitor calibration.
How accurate is the printing? We print exactly as submitted, so it’s essential to double-check your file for accuracy before submitting it. We recommend ensuring all designs meet our file specifications to achieve the best results.
What type of files are required? Submit your design as a gang sheet in PNG format with a transparent background at 300 DPI for optimal quality.
Do you have any design tips? Avoid small, thin lines or overly intricate details, as they may not print well. Simpler, bolder designs typically produce the best results. WE CAN NOT BE RESPONSIBLE IF YOUR DESIGNS HAVE THIN LINES AND ADHESIVE WILL NOT ADHERE TO YOUR FONT.
What is your refund policy? Due to the personalized nature of custom orders, they are non-refundable. We encourage you to carefully review all files before submitting your order to avoid any issues.
If you have any additional questions or need further assistance, please don’t hesitate to contact us. We’re here to help!