Return Policy

Transfers We are unable to accept refunds or exchanges on transfers. All sales are final. Please ensure you review your order carefully before placing it.

If you have any questions about pressing your transfers, feel free to reach out to us at Cherylbellers@yahoo.com and in subject line put your order number. We’d be happy to assist and troubleshoot with you to ensure the best results.

Non-Personalized Clothing ~ Our mission is for you to love your products and feel proud to wear and use them. If you are not satisfied for any reason, please contact us, and we will do everything possible to ensure your satisfaction. Returns are accepted on unworn and unused items within 10 days of receiving your order.

To initiate a return, please contact us for further instructions. The customer is responsible for covering the cost of return shipping. Refunds will be processed once the returned item has been received and inspected.

Personalized Items Due to the custom nature of personalized items, we are unable to offer refunds or exchanges for these products. Please double-check all personalization details before placing your order.

If there is an issue with your personalized item, such as an error or defect, please contact us at Cherylbellers@yahoo.com and we will work with you to resolve the issue promptly.

Local Pickup We are happy to offer local pickup for your convenience. However, we can only be responsible for the condition of your product if it is picked up within 7 business days of notification. After this period, we cannot guarantee the condition of your item, and we are not liable for any damage or issues that may occur.

Incorrect Delivery If your order is returned to us due to an incorrect address provided at checkout, you will be responsible for covering the shipping costs to reship the items. Please double-check your shipping information during checkout to avoid any delays or additional charges.

Damages and Issues We strive for excellence in every order, but we understand that issues can arise. Please inspect your order upon receipt and contact us within 3 days if an item is defective, damaged, or incorrect. Email us at Cherylbellers@yahooo.com with your order details and a description of the issue. We will evaluate the situation and work to make it right, whether through a replacement, refund, or other resolution.

Thank you for choosing us for your custom designs. We value your business and look forward to serving you!